Some of your Questions:

Website Creation & Management (8)

Why can I only choose 3 colors?
According to leading market research using a color scheme is the best option. A color scheme is compromised of three core colors. If you'd like your website to be visually appealing without overburdening users it's important you use a color scheme.
Why do I need to give reference sites?
By providing our team with references we learn what design elements you like. This is part of our team’s insight into your business. By giving us examples you like we can get creative and ensure the highest chance you'll love your new site.
Can I continue without selecting home, about, contact and service pages?
Yes you can remove any page you do not want. We base our recommendations on industry standards but feel free to design your site the way you want it.
What are plugin choices?
Currently My Website Rabbit offers 10 hand-selected plugins: WOO COMMERCE, IMAGE GALLERY, REVIEWS, INSTAGRAM FEED, FACEBOOK FEED, TWITTER FEED, BLOG, IMAGE OPTIMIZER, ZOPIM CHAT SERVICE and SEO RESULTS. For any additional choices not listed, please contact us via chat or email once your account is created.
Can I use content from my existing website?
Yes. Website Rabbit can import your existing website content to your new site. While creating the site simply fill in the section that says import existing content.
How can I update my website?
You can request for updates at anytime from your dashboard. Under "Support Center" you can issue update tickets. You're eligible for 1 free update every physical quarter. Alternatively you can update your website yourself using your websites Wordpress administrator panel.
Can I use my own Logo?
Yes. You can upload your logo in .PNG, .JPG, .JPEG File format at anytime from your dashboard. For best results submit a high resolution image of 1920x1080 with transparent background.
What if I don't have a Logo?
Don't sweat it. Website Rabbit will select a stock logo for your company. One that stands out and gives a real brand feel to your website.

General (9)

How many pages can I have on my website?
The number of pages your website can have is based on the membership package you chose. Please see
How long does it take for Website Rabbit to complete a website?
It takes 5-10 business days to complete from last change/update request.
Can I update my own site?
Yes. You can log back in to your Website Rabbit account and request an update. Our trained team will discuss updating via our online ticket system.
Are the websites you develop responsive?
Yes. We only design mobile responsive websites. If for any reason you find your website not performing in a responsive manner please notify us. We will correct the issue immediately.
What’s a Plug-in?
Plugin software. Plugins are able to make your website more interactive and dynamic. Plugins increase engagement, user experience and automate services.
Does my Website Rabbit do SEO for my site?
Search Engine Optimization or SEO is not a included in standard website subscription. To activate SEO you will need to have a live website hosted and maintained with Website Rabbit. Then login to your account dashboard, click on "Activate Features". Select "Marketing" and select to activate SEO.
Whose name is the domain name registered to?
Your domain name is registered via GoDaddy to our main Website Rabbit account with privacy settings.
Can I transfer my domain out at a later date?
Yes! If you wish to transfer the domain out, we will unlock your domain name. Once your domain is released you can transfer it out by your new domain providers. Website Rabbit facilitates the transfer at a $25 transfer charge.
How do I cancel my subscription?
Log in to your dashboard. Click on "Payment Center" and click "Deactivate Account". No need to call. No questions asked!

E-Commerce (2)

Can you develop an online store or another type of e-commerce site?
Yes. We can develop an e-Commerce websites using the latest woo-commerce API. We can link it to a merchant services such as Paypal, Stripe or Square. The only thing you are responsible for an your ecom site is setting up your products on the back-end. We will do the rest.
What merchant service should I use?
We recommend going with trusted sources such as Paypal, Square or Stripe.

Security (3)

What is an SSL Certificate?
SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.
Do I need to get an SSL Certificate?
That depends on what information you collect and/or what merchant you go with for your ecommerce website. We can provide an SSL certificate for an additional $99 yearly service charge.
What are some of the benfiets of an SSL Certificate?
Secures one website Strongest encryption on the market Available in DV, OV and EV SSL Certificates Boosts your site’s Google ranking EV SSL turns browser bar green

Billing (6)

Are there any hidden fees?
No. There are no hidden costs. If you lock in your subscription rate, you're rate will never go up unless you choose to change plans.
What am I paying monthly for?
We want to help small businesses expand with a great digital presence. With that being said you pay for hosting, maintenance and updates.
How does the 30 day guarantee work?
After you create an account, you have instant access to Website Rabbit’s features for 30 days. If we don't complete your website in 5-10 business days or refuse to complete your site, you may ask for a full refund. We'll refund the full amount minus a nominal $25 domain registration fee.
Is the web design and development really free?
Yes, when you subscribe to one of our hosting and maintenance plans we will build your website for free.
What's the term length when I sign up for a subscription?
Plans are month-to-month or annually paid. You can start/stop or make changes to your plan at any time (note –no refunds are given for cancellations or downgrades after the first 30 days).
Are your services contractual based?
No. Our services are not contractually based. It's in our best interest to deliver results or you can deactivate the service. Our services are designed to be a 1 click activation/deactivation. No contract, cancel anytime via your dashboard.

Website Marketing (8)

I'm new to online marketing. What terms do I need to learn?
Here are a few key online marketing terms to get you started: Blog: Short for “web log,” a blog is a collection of online articles that can help drive sales. A blog also increases customer engagement and boosts your brand’s search ranking. Blogging is considered a form of content marketing. Content marketing: Content marketing drives sales by providing useful and engaging content. Examples include blogging, social media and email marketing. CTA: CTA stands for Call to Action. Strong content always includes a call to action that tells customers what to do next (e.g., “Click here to grab my free ebook now.”) CTR: CTR stands for Click-Through Rate. Your click-through rate is the percentage of site visitors or email recipients who click your CTA. Domain name: A domain name is the web address customers type into their browser to go to your site, like Strong online marketing starts with a solid domain name. Make sure your domain name suits your brand, establishes your professionalism, and grabs people’s attention. eCommerce: eCommerce means selling products and services online. Even the smallest businesses can set up a website with eCommerce capabilities. Keyword: Keywords are the terms people will most likely use to find your site. For example, if you’re a plumber in New York City, some top keywords would be “plumber,” “plumbing” and “NYC.” Effective online marketing hinges on optimizing your content for specific keywords. Search engines (e.g., Google, Bing, Yahoo) use these keywords to determine which websites to return in search results. Local business listings: Consumers use sites like Yelp, Facebook and Google to search for specific business types. For your business to show up in those search results, you need to optimize your local business listings. Opt-in: Opt-in marketing, also referred to as permission-based marketing, means only sending promotions to existing customers. Not only is this considered the best practice, there are laws prohibiting businesses from ‘spamming’ people with unwanted emails Segmentation: This is the act of segmenting your customers and prospects into specific groups, such as, people who have purchased gift cards. By segmenting your recipients, you can run more targeted (and successful) email marketing campaigns. SEO: SEO stands for Search Engine Optimization, which is exactly what it sounds like -- optimizing your site for search engines. SEO is vital to achieving high results on Google, Bing, Yahoo! and others. Search engines like these look for keywords and other SEO elements to return the most relevant sites. SEM: SEM stands for Search Engine Marketing, which means paying a search engine (e.g., Google, Bing, Yahoo) to place ads for your business in specific search results. Social media: Social media sites (e.g., Facebook, Twitter, Instagram) aren’t just for individual people. By creating business profiles on social media, your brand can drive more business through engaging content, special offers, and useful information. Social media marketing includes free and paid opportunities.
What are the best online marketing strategies to sell more online?
We recommend you follow the e-commerce marketing strategy calendar recommendation. Get more sales by activating SEO, running Google adwords and social media campaigns. These online marketing strategies are affordable and have a great return on investment.
What are the best online marketing strategies for business?
There are many marketing strategies to take to reach your website goals. First, you must have a winning strategy. Website Rabbit understands that only through a solid marketing plan can you win. That's why we have setup a Marketing Strategy Calendar inside your dashboard. The calendar will notify when to take action according the best industry standards. Read the articles for success. You can also choose to have our team do it for you by activating the attached service.
I’m not a marketing guru. What should I do?
Your online marketing strategy hinges on having a strong website first. Once you have registered your website with us log in to your dashboard. Inside your dashboard you'll find a marketing strategy calendar. The marketing strategy calendar will make recommendations and best practices follow.
How much should I expect to spend on online marketing for my small business?
Many of our products start at less than $39 a month. So, for the cost of a few lattes, you can start driving more traffic to your website.
How will I know whether my online marketing strategies are working?
Our features (U.S. only) and Search Engine Visibility products make it easy to see before and after results. We typically install web analytics that provide valuable information about your website traffic. With Video Marketing, you can track how many views your video(s) is getting.
How much time do I need to commit to online marketing once activated?
That's the best thing. Our marketing features are one click "activate" and forget it. Our expert team will do the rest. The only thing you will need to do is provide our engineers with credentials to track analytics.
Why should I choose Website Rabbit for my online marketing?
Website Rabbit's online marketing services are easy to use with just one click. Our services are affordable for any budget and give you the tools you need in one place — one account, one login. Our team are certified marketing professionals. We work according to the latest industry standards for best results.

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